Privacy Policy

Introduction

At Agile Tech Solutions ("ATS"), we respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website and tells you about your privacy rights and how the law protects you.

We use advanced encryption and security protocols to ensure that your data remains private and secure. Our systems are designed with privacy by design principles, ensuring that your information is protected at every level.

Information we collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier
• Contact Data: includes billing address, delivery address, email address and telephone numbers
• Financial Data: includes payment card details (processed through secure third-party payment processors)
• Technical Data: includes internet protocol (IP) address, login data, browser type and version
• Usage Data: includes information about how you use our website, products and services

How we use your information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide our services to you and fulfil our contractual obligations
• To process transactions and send related information
• To improve our website and services based on your feedback and interactions
• To send you important information regarding our services, changes to our terms, and other administrative information
• For security purposes, to verify accounts and activity, and to investigate suspicious activity

Data security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Our security measures include:

• End-to-end encryption for all sensitive data
• Regular security assessments and penetration testing
• Strict access controls and authentication mechanisms
• Continuous monitoring for unauthorised access attempts
• Regular backups and disaster recovery planning

While we implement the highest standards of security, no internet-based system can guarantee 100% security, and you are also responsible for maintaining the confidentiality of your account credentials.

Cookie policy

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

• Essential cookies necessary for the website to function properly
• Analytical/performance cookies that allow us to recognise and count the number of visitors
• Functionality cookies that enable us to personalise our content for you
• Targeting cookies that record your visit to our website, the pages you visit, and the links you follow

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Your data protection rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent

If you wish to exercise any of these rights, please contact us using the details provided below.

Contact us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email:

[email protected]

Phone:

+44 (0) 330 025 0037

Address:

27 Old Gloucester Street, London, England, WC1N 3AX